Comet Crush
Language: EN
Play demo
  1. Home
  2. Support

Support

Something not working, or an idea for Juno? Write to us – we read every message.

Contact

Email info@cometcrush.com. Please include:

  • your app version (Settings, at the bottom of the screen)
  • your iPhone model and iOS version
  • the mission number or mode (Daily, Survival)
  • what happened, and how we can make it happen again

Frequently asked questions

Where is my progress saved?

On your iPhone only: there is no account and no cloud sync. Progress is part of your normal iPhone backup, so restoring a backup – also onto a new iPhone – brings it back. Deleting the app deletes your progress and coins.

I bought coins but they didn’t arrive.

Close and reopen the app while online: unfinished purchases are delivered on the next start. With Ask to Buy, coins arrive once the purchase is approved. If they still don’t show up, email us with the date of the purchase.

Can I restore coin packs?

Coin packs are consumable purchases: Apple doesn’t restore them after deleting the app. Refunds are handled by Apple at reportaproblem.apple.com.

I can’t hear anything.

Check the sound button in the game’s Settings and your iPhone volume. Game sound plays even when the ring/silent switch is on silent – use the sound button to mute it.

How do stars and coins work?

Win with the mission’s rocket count for three stars; one rocket more gives two. Each failed round costs a star, and Hint, Next or an extra rocket lower the best possible result. One star always stays. Every new star earns 10 coins for hints and worlds.

What do Hint and Next do?

Hint marks the rockets that hit the comet. Next lights up one rocket of a winning salvo. From mission 6 they cost coins (in missions 1–5 they’re free); the Comet Scanner invention later gives you one free Hint per mission.

When do Daily and Survival unlock?

At mission 7, once Juno has built her first inventions – both modes use the inventions you own.

Is there an Android or iPad version?

Comet Crush is made for iPhone (iOS 16 or later); on iPad it runs as an iPhone app. There is no Android version.

Does the web demo progress carry over to the app?

No. The demo on this website saves in your browser only.

Privacy

Comet Crush collects no personal data. Read the privacy policy.